showdown Casino Terms and Conditions

These terms and conditions ("Terms") apply to the showdown casino platform and all associated services. By accessing or using showdown's website, mobile application, or other digital channels, you are legally agreeing to these Terms.

These Terms apply to users residing in Bangladesh and have been prepared in full to help our users understand them clearly. If any section or sentence is unclear, please contact the showdown customer support team — they are available 24 hours a day, 7 days a week in both Bengali and English.

Alongside these Terms, our Privacy Policy and responsible gaming guidelines also form an integral part of using the showdown platform.

2.1 Age Requirement and Eligibility

Users must be at least 21 years old to open an account on the showdown platform and take part in any casino or betting activity. A national ID card, passport, or birth registration certificate is accepted as proof of age.

2.2 Single Account

Each person is permitted only one account on showdown. If multiple accounts are found under the same person's name, showdown reserves the right to permanently close all such accounts and forfeit any funds held in them.

2.3 Providing Accurate Information

All information provided at registration — full name, date of birth, mobile number, and identity documents — must be true and accurate. Registering with false or misleading information will result in account cancellation, and any associated winnings may not be paid out.

• The mobile number must be verified via OTP during account creation.
• Additional documents may be requested for identity verification (KYC) in the case of large withdrawals.
• Any change of address or mobile number must be reported to the support team via live chat.

The user is solely responsible for keeping their account login credentials — username and password — completely confidential. showdown will never ask for your password by phone, email, or chat under any circumstances.

3.1 Unauthorised Account Access

If you suspect any unauthorised access to your account, you must immediately notify the showdown support team via live chat. showdown will not be liable for any loss resulting from a failure to report in time.

3.2 Third-Party Use

Allowing any other person to use your account is strictly prohibited. If such an incident is detected, the account will be permanently closed and related transactions may be cancelled.

4.1 Deposit Rules

The minimum deposit amount on the showdown platform is ৳200. Accepted deposit methods are: bKash, Nagad, Rocket, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks). You should keep the payment reference provided at the time of deposit.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal methods are the same as for deposits — bKash, Nagad, Rocket, and bank transfer. Withdrawal processing typically takes 5 to 30 minutes.

4.3 Identity Verification (KYC)

Before withdrawals of a significant amount, showdown may request a copy of your national ID card or passport for identity verification. Withdrawal may be delayed if this process is not completed.

• It is recommended that the withdrawal method match the deposit method used.
• Withdrawals to third-party accounts are not permitted.
• Withdrawal requests may be declined if bonus wagering requirements have not been met.

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example, if someone deposits ৳1,000, they will receive a ৳1,000 bonus, giving a total balance of ৳2,000. To withdraw bonus funds, a wagering requirement of 15 times the bonus amount must be met — in this example, ৳1,000 × 15 = ৳15,000 must be wagered.

5.2 Weekly and Other Bonuses

showdown offers multiple promotions for regular users, including the weekly showdown Recharge (50% bonus up to ৳5,000), the weekend showdown Dhamaka (75%, up to ৳8,000), and the showdown Cricket Excitement (30%, up to ৳3,000). Each bonus has its own wagering requirements.

5.3 General Bonus Terms

• Multiple bonuses cannot be active at the same time.
• If a withdrawal is made after claiming a bonus but before completing the wagering requirement, the bonus and any associated winnings will be cancelled.
• Bonuses are for personal accounts only and cannot be transferred.
• showdown reserves the right to modify or withdraw any bonus offer at any time.
• If bonus abuse is suspected, showdown has the right to investigate the account and cancel the bonus.

All games on showdown — slots, live casino, baccarat, roulette, cricket betting, and others — are operated according to specific rules. All game outcomes are determined by a third-party certified Random Number Generator (RNG), ensuring fair and unbiased results.

6.1 Betting Limits

Minimum and maximum bet limits are set for each game and market. These limits are clearly displayed in the game interface.

6.2 Technical Errors

If the outcome of a game is uncertain due to a server disconnection or software fault, that bet will be considered void and the stake will be returned. showdown is not obligated to pay out winnings obtained as a result of a technical error.

The following activities are strictly prohibited on the showdown platform and will result in immediate account cancellation if detected:

• Abusing the bonus system or deliberately circumventing bonus terms.
• Using multiple accounts to claim bonuses or offers more than once.
• Using the platform for money laundering or processing illegal funds.
• Any form of credit card fraud or chargebacks.
• Using software, bots, or other automated methods to influence game outcomes.
• Attempting to gain unauthorised access to another user's account.
• Providing a false identity or incorrect information during account registration.

8.1 showdown's Rights

showdown may investigate, suspend, or permanently close any account at any time and for any reason — particularly in cases of violation of these Terms. showdown also reserves the right to temporarily hold transactions during an investigation.

8.2 User-Requested Closure

If a user wishes to close their own account, they may submit a request via live chat. All valid balances should be withdrawn before the account is closed.

8.3 Inactive Accounts

If there are no transactions for 12 consecutive months, the account may be marked as inactive. In that case, contacting us via live chat will allow the account to be reactivated.

showdown treats the protection of users' personal data as a top priority. All data is kept secure using SSL encryption and other industry-standard security technologies. Full details of how user data is collected, stored, and used can be found in our Privacy Policy.

showdown never sells users' personal identity information to third parties. However, data may be shared with specific authorities where required by law or for the purpose of preventing fraud.

While showdown makes every effort to provide uninterrupted service, showdown will not be liable in the following situations:

• Loss caused by internet disconnection or issues with the user's device.
• Technical faults in third-party game software.
• Temporary service disruption due to unplanned server maintenance.
• Account credential exposure due to the user's own negligence.

showdown firmly believes that gaming should be enjoyed within limits and should never become a source of problems. To that end, we have put in place a number of safeguards.

Users can set deposit limits, take a temporary break, or activate self-exclusion on their account. For more details, visit our Responsible Gaming page — it contains all available protection options and support information. If you feel that gambling is affecting your daily life, please contact the showdown support team immediately.

• This platform is for users aged 21+.
• Parents and guardians are responsible for keeping minors away from gaming.
• Be aware of how much you are spending on gaming and do not bet beyond your means.

showdown reserves the right to amend or update these terms and conditions as needed. Users will be notified of significant changes via their registered email or through an in-platform notification.

Continuing to use the platform after any changes means the updated terms have been accepted. If you have any questions about the new terms, visit our FAQ page or contact the support team via 24/7 live chat.